making a complaint

If you experience an issue with a member of UPCA we would recommend in the first instance that the issue is raised with the member directly if possible. If you still remain dissatisfied and would like to complain about a member of our association please write to the Chair of UPCA at:

PO Box 3076
Reading
Berkshire RG1 9YF

who will then get in contact with you about any next steps.

 

Raising Concerns and Making Complaints Guidance Document